Computer problems
Fix slow crashing overheating or unreliable computers and everyday software issues.
Explore this service
Patient, practical help
for technology at home.
Get clear one to one help with computers WiFi printers email security and everyday devices, on site or remotely.
Friendly support that meets you
where you are.
No jargon and no talking down, just clear explanations and practical help with the technology you use.
Practical help, clearly explained.
Support is shaped around the problem in front of you, with a clear explanation of what is being changed and why.
WiFi & internet
Resolve dropouts dead zones slow speeds router problems and confusing home networks.
Explore this servicePrinters & scanners
Get wireless printing scanning and everyday device connections working properly.
Explore this serviceNew computer setup
Transfer files install applications and configure a new PC for everyday use.
Explore this serviceEmail & accounts
Help with mailbox setup password resets locked accounts and confusing email errors.
Explore this serviceViruses security & backups
Investigate suspicious behaviour improve account security and protect important files.
Explore this service
Patient help.
Clear answers at your pace.
You do not need to know the technical words before asking for help. I’ll listen work through the problem and explain the useful parts in plain English.
- Homes and families
- Retirees
- Home offices and remote workers
- One off support with no plan required
Common questions.
What exactly does the $99 on site visit cover?+
The $99 is the total minimum charge for one on site visit within the published service areas. It includes the local call out
Do you come to my home?+
Yes. On site help is available throughout the listed Melbourne service areas same day where possible otherwise next day or remote.
Can you help remotely?+
Yes. Many email software account and configuration problems can be handled remotely.
Do I need an ongoing plan?+
No. Home IT help is available as a straightforward one off service.